Issues with connecting to Vivantio impacting a small number of our customers

Incident Report for Vivantio

Resolved

This incident has been resolved.

Posted Nov 02, 2023 - 09:11 UTC

Monitoring

The Vivantio system is fully up and operational again and we are monitoring the situation.

Posted Nov 02, 2023 - 09:01 UTC

Identified

We are aware that a small number of customers are experiencing issues with connecting to Vivantio

Please be assured that our Engineers are aware of the issue and are investigating this as a priority. This page with be updated in 45 minutes, or as soon as the Engineers have a further update; whichever is sooner.

We apologise for any inconvenience this may be causing you.

Posted Nov 02, 2023 - 08:58 UTC

This incident affected: Vivantio Platform (Main Vivantio Application, Self Service Portal).