All Systems Operational

About This Site

This page shows the current status of the Vivantio services. If you are a customer, please bookmark this page and check back if you experience a service disruption. You can also subscribe to this page to be notified of any changes.

Also please see our support contact details at https://support.vivantio.com

Uptime over the past 90 days. View historical uptime.
Vivantio ITSM Operational
90 days ago
100.0 % uptime
Today
API Operational
Main Vivantio ITSM Application Operational
90 days ago
100.0 % uptime
Today
Email To Ticket Service Operational
Self Service Portal Operational
Integration Services ? Operational
Task Scheduler Service ? Operational
Reporting Service Operational
FLEX ? Operational
Vivantio Service Desk Operational
90 days ago
100.0 % uptime
Today
API Operational
Main Vivantio Service Desk Application Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
Self Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 13:15 UTC
Scheduled - Vivantio will be performing some scheduled maintenance on the Vivantio platforms on the below date and time.

The actual downtime will not be for the whole duration but there will be some disruption during this hour, although we will keep this to a minimum.

We apologise for any inconvenience caused during this time. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Sep 28, 17:01 UTC
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:02 UTC
Scheduled - Vivantio will be performing some scheduled maintenance on the Vivantio platforms on the below date and time.

The actual downtime will not be for the whole duration but there will be some disruption during this time, although we will keep this to a minimum.

We apologise for any inconvenience caused during this time. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Oct 14, 21:15 UTC
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020
Issues with Mail-to-Ticket for Office 365 Customers
Resolved - The latest update from Microsoft indicates they have resolved the issue on their side. We are no longer seeing issues reported by our monitoring systems.
Oct 7, 22:18 UTC
Monitoring - Our monitoring systems alerted us to an Incident affecting customers using Office 365. The issue lies with Microsoft; live updates are available via their Twitter feed at:
https://twitter.com/MSFT365Status/status/1313914157243269121?s=20

Based on our own monitoring, we believe the issue to be partially resolved, and on it's way to being fully resolved, however, customers may continue to experience delays with Mail-to-Ticket until the issue is fully resolved by Microsoft.
Oct 7, 19:12 UTC
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