All Systems Operational

About This Site

This page shows the current status of the Vivantio services. If you are a customer, please bookmark this page and check back if you experience a service disruption. You can also subscribe to this page to be notified of any changes.

Also please see our support contact details at https://support.vivantio.com

Uptime over the past 90 days. View historical uptime.
Vivantio Platform Operational
90 days ago
99.98 % uptime
Today
Main Vivantio Application Operational
90 days ago
99.98 % uptime
Today
Self Service Portal Operational
90 days ago
99.98 % uptime
Today
Email To Ticket Service Operational
90 days ago
99.98 % uptime
Today
Reporting and BI Services Operational
90 days ago
99.98 % uptime
Today
Scheduling Service Operational
90 days ago
99.98 % uptime
Today
API and Integrations Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Monthly Maintenance Feb 14, 2026 23:00 - Feb 15, 2026 00:00 UTC

Vivantio will be performing our regular monthly maintenance on the Vivantio platform(s) on the below date and time. This maintenance includes: standard server patching.

Please note that this is preventative maintenance only, and not a product/feature release; no changes will be made to Vivantio applications during this maintenance window.

Further details on our Sprints can be found on the Vivantio Support Portal.

If you haven't signed up to the Vivantio Support Portal to access our Release Notes you can do so at https://support.vivantio.com. The Vivantio Support Portal is your one-stop shop for useful tips and tricks, help articles, and submitting tickets to our friendly Support team

The Vivantio Platform will remain generally available throughout this maintenance. However, some customers may experience short periods of disruption during the window, although we will keep this to a minimum.

We apologize for any inconvenience caused during this time. If you have any concerns regarding this regular scheduled maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Posted on Jan 21, 2026 - 15:49 UTC
Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Issues with accessing Vivantio impacting some of our' customers
Resolved - The engineering team have continued to monitor the platform today and have not identified any further issues.

If any customer is still experiencing any concerns please reach out to the Vivantio Support team. We will issue a post mortem on this status page within the next 2 working days.

Thank you for your patience today.
Feb 2, 16:23 UTC
Monitoring - Our engineers have implemented a fix and the team are now monitoring it. If any customer is still having issues accessing their Vivantio system, please let our support team know - support@vivantio.com

We would like to apologise for any convenience this has caused and thank you for your patience.
Feb 2, 13:29 UTC
Investigating - We are aware that some of our customers are experiencing issues with accessing Vivantio

Please be assured that our Engineers are aware of the issue and are investigating this as a priority. This page will be updated in 45 minutes, or as soon as the Engineers have a further update; whichever is sooner.

We apologise for any inconvenience this may be causing you.
Feb 2, 13:16 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Issues with accessing Vivantio impacting a small number of customers
Postmortem - Read details
Jan 22, 17:09 UTC
Resolved - After further monitoring; by the Vivantio Engineering team and communication with the previously affected customers; we are now marking this incident as resolved.

We would like to thank our customers for their patience whilst we investigated the issue and implemented the appropriate fix and apologise for any inconvenience caused. A post mortem will be posted within 2 working days.

If any customer is experiencing any issues as a result of the incident or has further queries please reach out to the Vivantio Support Team who will be happy to assist you. (support@vivantio.com)
Jan 20, 13:50 UTC
Monitoring - Our engineering team have been investigating the reported issue and have implemented a fix.

The team will continue to monitor the platform, however if any customer continues to experience issues please contact the Vivantio Support team for further assistance (support@vivantio.com).

This page will updated further when we have further news or when we move the incident into resolved status; whichever comes first.

We would like to thank you for your patience and aplogise for any inconvenience caused to our customers.
Jan 20, 11:51 UTC
Investigating - We are aware that a small number of our customers are experiencing issues accessing their Vivantio system.

Please be assured that our Engineers are aware of the issue and are investigating this as a priority. This page will be updated in 45 minutes, or as soon as the Engineers have a further update; whichever is sooner.

We apologise for any inconvenience this may be causing you.
Jan 20, 11:38 UTC
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