All Systems Operational

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This page shows the current status of the Vivantio services. If you are a customer, please bookmark this page and check back if you experience a service disruption. You can also subscribe to this page to be notified of any changes.

Also please see our support contact details at https://support.vivantio.com

Uptime over the past 90 days. View historical uptime.
Vivantio Platform Operational
90 days ago
99.98 % uptime
Today
Main Vivantio Application ? Operational
90 days ago
99.98 % uptime
Today
Self Service Portal ? Operational
90 days ago
99.98 % uptime
Today
Email To Ticket Service ? Operational
90 days ago
99.98 % uptime
Today
Reporting and BI Services ? Operational
90 days ago
99.98 % uptime
Today
Scheduling Service ? Operational
90 days ago
99.98 % uptime
Today
API and Integrations ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 26, 2022

No incidents reported today.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Scheduled Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:00 UTC
Scheduled - Vivantio will be performing our regular monthly maintenance on the Vivantio platform(s) on the below date and time. This maintenance includes: standard server patching.

Please note that this is preventative maintenance only, and not a product/feature release; no changes will be made to Vivantio applications during this maintenance window. For details of recent/upcoming product releases, please visit the Vivantio Community Forum at https://forum.vivantio.com.

The Vivantio Platform will remain generally available throughout this maintenance. However, some customers may experience short periods of disruption during the window, although we will keep this to a minimum.

We apologize for any inconvenience caused during this time. If you have any concerns regarding this regular scheduled maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
May 4, 15:12 UTC
May 13, 2022
A small number of customers are experiencing issues logging into Vivantio
Postmortem - Read details
May 13, 10:07 UTC
Resolved - This incident has been fully resolved.

Should any customers have any further issues, please contact the Vivantio Support Team who will assist you.

We woould like to apologise for any inconvenience caused whilst our engineers resolved the incident.
May 13, 07:00 UTC
Monitoring - The issue affecting a small number of Vivantio customers, has been resolved.

We are continuing to investigate the root cause of the issue and our engineers will continue to monitor the situation.

Should any customers have any issues logging in please do contact the Vivantio support team so we can inform the engineers.

In the meantime, we apologise to any customers impacted today.
May 13, 06:39 UTC
Investigating - Our engineers are investigating this issue and we will update this page once we have further details.

In the meantime, we apoloogise for any inconvenience this is causing our customers.
May 13, 06:08 UTC
May 12, 2022

No incidents reported.

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