All Systems Operational

About This Site

This page shows the current status of the Vivantio services. If you are a customer, please bookmark this page and check back if you experience a service disruption. You can also subscribe to this page to be notified of any changes.

Also please see our support contact details at https://support.vivantio.com

Uptime over the past 90 days. View historical uptime.
Vivantio ITSM Operational
90 days ago
99.98 % uptime
Today
API Operational
Main Vivantio ITSM Application Operational
90 days ago
99.98 % uptime
Today
Email To Ticket Service Operational
Self Service Portal Operational
Integration Services ? Operational
Task Scheduler Service ? Operational
Reporting Service Operational
FLEX ? Operational
Vivantio Service Desk Operational
90 days ago
100.0 % uptime
Today
API Operational
Main Vivantio Service Desk Application Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
Self Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020
Some customers are experiencing issues when trying to View Emails in Vivantio
Resolved - This incident has been resolved and we will post a post mortem in due course.
Feb 25, 14:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 13:37 UTC
Update - We are continuing to investigate this issue.
Feb 21, 12:35 UTC
Investigating - We are currently investigating this issue.
Feb 21, 11:55 UTC
Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 16, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:01 UTC
Scheduled - Vivantio will be performing some scheduled maintenance on the Vivantio platforms during the above times.

The actual downtime will not be for the whole duration but there will be some disruption during this hour, although we will keep this to a minimum.

We apologise for any inconvenience caused during this time. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Feb 5, 12:39 UTC
Feb 14, 2020

No incidents reported.

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