Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2023 - 23:01 UTC
Scheduled
**The maintenance notifications previously sent for maintenance on Saturday 11th November were scheduled in error. The correct date for this maintenance is Saturday 18th November as detailed below. We apologise for any confusion or inconvenience caused**
Vivantio will be performing our regular monthly maintenance on the Vivantio platform(s) on the below date and time. This maintenance includes: standard server patching.
Please note that this is preventative maintenance only, and not a product/feature release; no changes will be made to Vivantio applications during this maintenance window.
Further details on our Sprints can be found on the Vivantio Support Portal.
If you haven't signed up to the Vivantio Support Portal to access our Release Notes you can do so at https://support.vivantio.com. The Vivantio Support Portal is your one-stop shop for useful tips and tricks, help articles, and submitting tickets to our friendly Support team
The Vivantio Platform will remain generally available throughout this maintenance. However, some customers may experience short periods of disruption during the window, although we will keep this to a minimum.
We apologize for any inconvenience caused during this time. If you have any concerns regarding this regular scheduled maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Posted Nov 13, 2023 - 09:26 UTC
This scheduled maintenance affected: Vivantio Platform (Main Vivantio Application, Self Service Portal, Email To Ticket Service, Reporting and BI Services, Scheduling Service, API and Integrations).