All Systems Operational

About This Site

This page shows the current status of the Vivantio services. If you are a customer, please bookmark this page and check back if you experience a service disruption. You can also subscribe to this page to be notified of any changes.

Also please see our support contact details at https://support.vivantio.com

Uptime over the past 90 days. View historical uptime.
Vivantio Platform Operational
90 days ago
99.98 % uptime
Today
Main Vivantio Application Operational
90 days ago
99.98 % uptime
Today
Self Service Portal Operational
90 days ago
99.98 % uptime
Today
Email To Ticket Service Operational
90 days ago
99.98 % uptime
Today
Reporting and BI Services Operational
90 days ago
99.98 % uptime
Today
Scheduling Service Operational
90 days ago
99.98 % uptime
Today
API and Integrations Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 21, 2026

No incidents reported today.

Jan 20, 2026
Issues with accessing Vivantio impacting a small number of customers
Resolved - After further monitoring; by the Vivantio Engineering team and communication with the previously affected customers; we are now marking this incident as resolved.

We would like to thank our customers for their patience whilst we investigated the issue and implemented the appropriate fix and apologise for any inconvenience caused. A post mortem will be posted within 2 working days.

If any customer is experiencing any issues as a result of the incident or has further queries please reach out to the Vivantio Support Team who will be happy to assist you. (support@vivantio.com)
Jan 20, 13:50 UTC
Monitoring - Our engineering team have been investigating the reported issue and have implemented a fix.

The team will continue to monitor the platform, however if any customer continues to experience issues please contact the Vivantio Support team for further assistance (support@vivantio.com).

This page will updated further when we have further news or when we move the incident into resolved status; whichever comes first.

We would like to thank you for your patience and aplogise for any inconvenience caused to our customers.
Jan 20, 11:51 UTC
Investigating - We are aware that a small number of our customers are experiencing issues accessing their Vivantio system.

Please be assured that our Engineers are aware of the issue and are investigating this as a priority. This page will be updated in 45 minutes, or as soon as the Engineers have a further update; whichever is sooner.

We apologise for any inconvenience this may be causing you.
Jan 20, 11:38 UTC
Jan 19, 2026

No incidents reported.

Jan 18, 2026
Scheduled Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 UTC
Scheduled - Vivantio will be performing our regular monthly maintenance on the Vivantio platform(s) on the below date and time. This maintenance includes: standard server patching.

Please note that this is preventative maintenance only, and not a product/feature release; no changes will be made to Vivantio applications during this maintenance window.

Further details on our Sprints can be found on the Vivantio Support Portal.

If you haven't signed up to the Vivantio Support Portal to access our Release Notes you can do so at https://support.vivantio.com. The Vivantio Support Portal is your one-stop shop for useful tips and tricks, help articles, and submitting tickets to our friendly Support team

The Vivantio Platform will remain generally available throughout this maintenance. However, some customers may experience short periods of disruption during the window, although we will keep this to a minimum.

We apologize for any inconvenience caused during this time. If you have any concerns regarding this regular scheduled maintenance, please do not hesitate to contact a member of the Vivantio Support Team.
Dec 22, 11:59 UTC
Jan 17, 2026
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

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